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Cisco Bug: CSCun32516 - phone can't enter into energywise after incoming call

Last Modified

Apr 01, 2014

Products (4)

  • Cisco IP Phone 7800 Series
  • Cisco IP Phone 7841
  • Cisco IP Phone 7821
  • Cisco IP Phone 7861

Known Affected Releases

10.1(1)

Description (partial)

Symptom:
1.configure the PSP paramters and let phone enter into PSP alerting status
2.make a incoming to the phone but does not answer , then phone can not power off at the off time and the select key will always be light on

Conditions:
CUCM version:10.0.1.10000-24
phone load:sip78xx-10-1-1SR1-1
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
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