Cisco Bug: CSCun32388 - ASA 5585 cluster indicating SSM card down but no SSM module
Apr 16, 2020
- Cisco ASA 5500-X Series Firewalls
Known Affected Releases
Symptom: ASA5585-SSP-60 running 9.1.2.x with clustering enabled. Cluster health states that the SSM module is down but there is no SSM module in the ASA. master/FSH-BLG-C01-FW02Z# show cluster info health Member ID to name mapping: 0 - FSH-BLG-C01-FW02Z(myself) 1 - FSH-BLG-C01-FW03Z 2 - FSH-BLG-C02-FW02Z 3 - FSH-BLG-C02-FW03Z 0 1 2 3 TenGigabitEthernet0/8 up up up up Management0/0 up up up up Port-channel9 up up up up Port-channel46 up up up up Port-channel47 up up up up Port-channel48 up up up up SSM card down None None None Unit overall unhealthy healthy healthy healthy Cluster overall unhealthy On the ASDM, the cluster dashboard is showing a warning for the Master unit with Interface Status "some down". The other 3 slave units are showing interface status "all up". Conditions: ASA5585-SSP-60 running 9.1.2.x with clustering enabled. Cluster setup of 4 firewalls.
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