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Cisco Bug: CSCun31203 - AD end users are marked as inactive after user ID change

Last Modified

May 25, 2019

Products (1)

  • Cisco Unified Communications Manager (CallManager)

Known Affected Releases

10.0(2.99991.9) 10.5(0.98000.179) 10.5(2.11900.3)

Description (partial)

Symptom:
- End users synced with AD are marked as inactive

Conditions:
- User's user ID was changed on AD, i.e. test1 was changed to testuser1
- LDAP Attribute for User ID was changed on CUCM, i.e. changed to mail instead of samAccountName
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  • Status
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