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Cisco Bug: CSCun30528 - 8941 SIP Phone Voicemail Message Button does not auto dial pilot number

Last Modified

Dec 08, 2014

Products (35)

  • Cisco IP Phone 8800 Series
  • Cisco Unified IP Phone 9951
  • Cisco Unified IP Phone Expansion Module 7914
  • Cisco Unified IP Phone 7945G
  • Cisco Unified IP Phone 7971G-GE
  • Cisco Unified SIP Phone 3905
  • Cisco Unified IP Phone 7962G
  • Cisco Unified Wireless IP Phone 7920
  • Cisco Unified IP Phone 6941
  • Cisco Unified IP Phone 6961
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Known Affected Releases

9.3(4) 9.4(1)

Description (partial)

Symptom:
After pressing Message button on phone, voicemail pilot is not being dialed.
Instead, 'Messages' menu with only one option ('Voicemail') is being displayed.

Conditions:
'Services Provisioning' in Enterprise Parameters set to 'Both'.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
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