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Cisco Bug: CSCun30400 - Inconsistent CDR behavior when configuring CFA

Last Modified

May 05, 2016

Products (7)

  • Cisco Unified Communications Manager (CallManager)
  • Cisco Intercompany Media Engine
  • Cisco Unity Connection Version 9.1
  • Cisco Business Edition 5000 Version 9.1
  • Cisco Business Edition 6000 Version 9.1
  • Cisco Unified Communications Manager Version 9.1
  • Cisco Unified Communications Manager Session Management Edition

Known Affected Releases

9.1(2)

Description (partial)

Symptom:
- Set / Remove CFA from IP Phone sofkey, CDR record will be inserted with Forward / Simple types respectively.
- Set / Remote CFA from ccmuser, ccmadmin or CTI/AXL application (i.e. Jabber), no records will show up.

Conditions:
CDR Log Calls with Zero Duration Flag set to True.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
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