Cisco Bug: CSCun29964 - Limited Shared line support for one agent, multiple devices
Dec 29, 2016
- Cisco Unified Contact Center Enterprise
Known Affected Releases
10.0(1) 8.5(1) 9.0(1)
Symptom: Login fails with error for the Non-ACD line in a shared Line environment. Conditions: Observed when Multiline is configured in PG Explorer and if the instrument has both ACD and non-ACD lines configured.
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.
Bug Details Include
- Full Description (including symptoms, conditions and workarounds)
- Known Fixed Releases
- Related Community Discussions
- Number of Related Support Cases