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Cisco Bug: CSCun29147 - Pane Placement not in the correct layout when preconfigured user dials i

Last Modified

Jan 26, 2016

Products (15)

  • Cisco TelePresence MCU 4500 Series
  • Cisco TelePresence MCU 4520
  • Cisco TelePresence MCU 4505
  • Cisco TelePresence MCU 5320
  • Cisco TelePresence MCU 4510
  • Cisco TelePresence MCU 4205
  • Cisco TelePresence MCU 4215
  • Cisco TelePresence MCU 4220
  • Cisco TelePresence MCU MSE 8420
  • Cisco TelePresence MCU 4203
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Known Affected Releases

4.4(3.57) 4.4(3.67)

Description (partial)

Symptom:
In some situations, preconfigured participants that dial back into an MCU conference may not correctly see the custom pane placement layout.

Conditions:
This defect will happen under the following conditions:
1. Create a conference on MCU
2. Select a custom layout and check "Make new participants see this view"
3. Attach a number of pre-configured participants to the conference; ensure there are fewer participants than there are panes in the custom layout selected
4. When the conference starts, the MCU will dial out to all participants. They will all see the correct layout.
5. Disconnect all participants from the conference
6. Dial participants back in to the conference one by one, dialling from endpoint to MCU
7. When each participant joins, it will not see the correct custom-configured panes. When the next participant joins, the previous one will then see the correct layout.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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  • Known Fixed Releases
  • Related Community Discussions
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