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Cisco Bug: CSCun28885 - UCCX Tomcat session-timeout values can not be updated

Last Modified

Aug 24, 2020

Products (3)

  • Cisco Unified Contact Center Express
  • Cisco Unified IP Interactive Voice Response (IVR) 9.0(2)
  • Cisco Unified Contact Center Express 9.0(2)

Known Affected Releases

9.0(2)

Description (partial)

Symptom:
When running command set webapp session timeout <time> cli will throw error message "Internal error: Tomcat session-timeout values were not updated."

Conditions:
When running the CLI on UCCX

Related Community Discussions

UCCX Tomcat session-timeout values can not be updated (<key>CSCun28885</key>)
I found that this UCCX version 9.02 error also applies to UCCX version 11.0.1.10000-75. admin:show version active Active Master Version: 11.0.1.10000-75 Active Version Installed Software Options: uccx-language-pack_19-11.0.1.10000-1.cop admin:set weba admin:set webapp se admin:set webapp session ti admin:set webapp session timeout 540 Continuing with this operation will set the session-timeout for web sessions to 540 minutes after the 'Cisco Tomcat' service has been restarted or after the server ...
Latest activity: Mar 10, 2016
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
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