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Cisco Bug: CSCun27995 - DSP_MANAGER : Error : DSP 8496, object 00000000: DSP 2130 vs_surface sto

Last Modified

Nov 05, 2019

Products (1)

  • Cisco TelePresence Server

Known Affected Releases

3.1(1.80)

Description (partial)

Symptom:
In some circumstances, a large number of Error messages are printed to the TelePresence Server event log of the form:

DSP_MANAGER : Error : DSP xxxx, object 00000000: DSP xxxx
vs_surface store alloc n failures in last five seconds

Conditions:
This error is caused when the TelePresence Server runs out of internal encoder objects for a specific participant. This is most likely to occur in a ClearPath call where a large number of reference frames have been requested for use with packet loss resilience. Alternatively it can occur when a low framerate/quality extended video encoder is connected to a new participant.
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