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Cisco Bug: CSCun27519 - HEB:7841 with Hebrew locale shows square signs [] on top of screen menu

Last Modified

May 27, 2014

Products (1)

  • Cisco Unified Communications Manager (CallManager)

Known Affected Releases

10.1(1)

Description (partial)

Symptom:
7841 phone is configured with Hebrew locale po-locale-he_IL-10.1.1.1000-1 and while accessing the application menu shows Square sign on the top of the phone screen.

Conditions:
Phone:7841
 Firmware:10.1.1.9 
Locale Version:
 po-locale-he_IL-10.1.1.1000-1.cop.sgn
 cm-locale-he_IL-9.1.1.1000-1.cop.sgn

Lab Recreate:

1. Configured the phone in CUCM CUCM:9.1.2.10000-28
2. Installed the CM locale "cm-locale-he_IL-9.1.1.1000-1.cop.sgn"
3. Installed the Phone locale "po-locale-he_IL-10.1.1.1000-1.cop.sgn"
4. restarted the TFTP 
5. phone configured with Hebrew locale in phone page.
6. tried to access the application menu. when we press it we can see square sign on the top of the phone screen.
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