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Cisco Bug: CSCun26985 - continuous nfea process crash on ISM linecard

Last Modified

May 17, 2018

Products (1)

  • Cisco ASR 9000 Series Aggregation Services Routers

Known Affected Releases

4.3.2.BASE

Description (partial)

Symptom:
nfea process crash on ISM linecard.

LC/0/2/CPU0:Feb 12 12:25:50.301 : syslog_dev[89]: nfea[266]: PID 5628062: _dl_abort. libnfea_platform.dll:dllmgr: Dll not in proper format libnfea_platform.dll [/pkg/lib/libnfea_platform.dll] err_str [No such file or directory] 
nfea process crashes continuously. 

LC/0/2/CPU0:Feb 12 12:25:50.301 : syslog_dev[89]: nfea[266]:  
LC/0/2/CPU0:Feb 12 12:25:50.301 : dumper[56]: %OS-DUMPER-7-DUMP_REQUEST : Dump request for process pkg/bin/nfea 
LC/0/2/CPU0:Feb 12 12:25:50.304 : dumper[56]: %OS-DUMPER-7-DUMP_ATTRIBUTE : Dump request with attribute 7 for process pkg/bin/nfea 
LC/0/2/CPU0:Feb 12 12:25:50 : dumper[56]: %OS-DUMPER-4-SIGNAL_NUMBER : Thread 1 received SIGNAL 6, si code 0, si errno 0 
LC/0/2/CPU0:Feb 12 12:25:50 : dumper[56]: %OS-DUMPER-4-SIGNALCORE_INFO : Core for pid = 5628062 (pkg/bin/nfea) as signal 6 sent by pkg/bin/nfea@node0_4_CPU0 
LC/0/2/CPU0:Feb 12 12:25:50.304 : dumper[56]: %OS-DUMPER-7-PROC_PAGES : Process memory pages 52

Conditions:
* A9K-ISM-100
* Netflow
* BVIs
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