Guest

Preview Tool

Cisco Bug: CSCun26893 - High CPU due to ASP Process Crea, crash on disabling macros

Last Modified

Nov 27, 2020

Products (2)

  • Cisco Catalyst 3750-X Series Switches
  • Cisco Catalyst 3750-X Series Switches

Known Affected Releases

15.0(2)SE5

Description (partial)

High CPU and crash

Symptom:
A stack of four WS-C3750X-48PF-S switches running IOS "c3750e-universalk9-mz.150-2.SE5.bin".

1> Firstly,we are seeing a CPU at 99% majorily due to the process "ASP Process Crea".

b-la1-013-sw-01#sho proc cpu sort
CPU utilization for five seconds: 99%/0%; one minute: 99%; five minutes: 84%
 --More--          PID Runtime(ms)     Invoked      uSecs   5Sec   1Min   5Min TTY Process
 PID Runtime(ms)     Invoked      uSecs   5Sec   1Min   5Min TTY Process 
 363       99416        3304      30089 50.39% 43.54% 22.12%   0 ASP Process Crea 
 180   843481803    98980536       8521 18.55% 18.03% 18.08%   0 Hulc LED Process 
  
ASP process goes high due to macros on multiple inetrfaces.

2>When we try to remove the macros by the command "no macro auto global processing"
The CPU comes back to normal but the master switch crashes.

Conditions:
Macro on multiple interfaces on stack switch WS-C3750X-48PF-S .
Switches running IOS "c3750e-universalk9-mz.150-2.SE5.bin".
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.