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Cisco Bug: CSCun26202 - Helpdesk user cannot perform certain operations on alarms

Last Modified

May 06, 2014

Products (3)

  • Cisco Prime Collaboration
  • Cisco Prime Collaboration 9.5
  • Cisco Prime Collaboration 10.0

Known Affected Releases

10.0 9.5

Description (partial) 

Symptom:
In the Alarms page , the buttons for 'Change Status','Delete','Annotate','Delete, Email Notification are not enabled.
for a 'Helpdesk' user.

Conditions:
Login as a HelpDesk User.In the Alarms page , the buttons for 'Change Status','Delete','Annotate','Delete, Email Notification are not enabled.
Since these are the basic activities that can be performed on an alarm, these should be enabled.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
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