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Cisco Bug: CSCun25892 - Ability to stop logging on phones to prevent files from overwriting

Last Modified

Mar 05, 2018

Products (1)

  • Cisco IP Phone 8800 Series

Known Affected Releases


Description (partial)

IP Phones have limited space for log file retention and due to this logs are written in a ring buffer fashion.  To prevent loss of needed log information there should be a way for a user to enter in a code or key sequence to disable logging on the phone to preserve logs after an event occurs.  Once the logs are collected there should be another code or key sequence to turn logging back on.

Additionally we need to have some kind of user feedback as to whether or not the key sequence worked, maybe two beeps logs off, three beeps logs on and/or a visual indication on the phones display indicating "Logging off" and "Logging on".

This feature becomes even more valuable when extra debugs are enabled on a phone because logs will over write faster than when the default debugs are enabled.

This is a feature request to add a key sequence to the phone which would disable logging completely and another key sequence to re-enable logging.  Something like logging off and logging on.
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