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Cisco Bug: CSCun25809 - AnyConnect Password Management Fails with SMS Passcode

Last Modified

Apr 16, 2020

Products (1)

  • Cisco ASA 5500-X Series Firewalls

Known Affected Releases


Description (partial)

When using 'SMS Passcode' for AAA for AnyConnect clients, the password management feature configured on the ASA fails ("password-management").  

The end result is that the client password expires, and the AnyConnect client is not able to reset the password from the AnyConnect GUI prior to expiration.

This failure is seen with ASA version 9.0.2, and possibly other versions.

**This bug seems to only affect password expiration for client (AnyConnect) connections.  This behavior has not been seen on webvpn (clientless) connections.

All of the following conditions must be met:
1. ASA is configured for "password-management"
2. SMS Passcode is used as the AAA server for client authentication
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Bug Details Include

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