Preview Tool

Cisco Bug: CSCun24726 - Incoming Call popup is not seen when Device is in locked state

Last Modified

Mar 21, 2014

Products (1)

Known Affected Releases


Description (partial)

Steps to Reproduce 
Make a Incoming call to a Device in locked state.

Expected Behaviour
User should be able to answer the call when screen is locked 
Verify proper call indication based on the different types of incoming calls .
Endpoint should go back to locked screen after call is terminated

Actual Behaviour
No pop seen for an incoming call when device is in locked state.
Blank screen Appears with Back and Home button.

Device should be in locked state.
Bug details contain sensitive information and therefore require a account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.