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Cisco Bug: CSCun24711 - Jabber behaviour while restore permanently deleted voicemail

Last Modified

Aug 05, 2014

Products (1)

  • Cisco Jabber for Windows

Known Affected Releases

9.6(1)

Description (partial)

Symptom:
Unable to restore deleted voice message.

Conditions:
Steps:

-> Jabber for Windows user (say userA) forwards all calls to voice mail.
-> Make a call to userA from Unified IP Phone and leave a voicemail.
-> userA listen to voicemail by playing it from Hub window.
-> userA deletes the voicemail by select the option from right click menu.
-> Sort the voicemail by View ?All ? and Type ? Deleted?
-> Select the deleted message.
-> Right click the deleted message and select option "Restore" from right click menu, but restoring message got fail.

Environment :

CUCM    : 10.0.1.10000-24
CUC       : 10.0.1.10000-24
J4W       :  9.6.0.17088
Locale   :  Japanese
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