Preview Tool

Cisco Bug: CSCun24711 - Jabber behaviour while restore permanently deleted voicemail

Last Modified

Aug 05, 2014

Products (1)

  • Cisco Jabber for Windows

Known Affected Releases


Description (partial)

Unable to restore deleted voice message.


-> Jabber for Windows user (say userA) forwards all calls to voice mail.
-> Make a call to userA from Unified IP Phone and leave a voicemail.
-> userA listen to voicemail by playing it from Hub window.
-> userA deletes the voicemail by select the option from right click menu.
-> Sort the voicemail by View ?All ? and Type ? Deleted?
-> Select the deleted message.
-> Right click the deleted message and select option "Restore" from right click menu, but restoring message got fail.

Environment :

CUCM    :
CUC       :
J4W       :
Locale   :  Japanese
Bug details contain sensitive information and therefore require a account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.