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Cisco Bug: CSCun24247 - [DOC]: UCCX Install Upgrade guide Important considerations incorrect

Last Modified

Nov 06, 2014

Products (5)

  • Cisco Unified Contact Center Express
  • Cisco Unified IP Interactive Voice Response (IVR) 10.0(1)
  • Cisco Unified Contact Center Express 10.0(1)
  • Cisco Unified IP Interactive Voice Response (IVR) 9.0(2)
  • Cisco Unified Contact Center Express 9.0(2)

Known Affected Releases

9.0(2) 9.0(2)SU1

Description (partial)

Symptom:
The Install and upgrade guide PDF for UCCX 9.0.2 incorrectly mentions that UCCX 9.0.2 can only be installed on a virtual machine and not a baremetal server.

This is under 'Important Considerations for Installation'

Conditions:
Access the Install upgrade guide for 9.0.2 from Cisco.com
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
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