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Cisco Bug: CSCun23597 - CUPM 9.0 - Speed Dials Removed During Phone Change Order if No Label Set

Last Modified

Apr 30, 2014

Products (2)

  • Cisco Prime Collaboration
  • Cisco Prime Collaboration 9.0

Known Affected Releases

9.0

Description (partial)

Symptom:
CUPM 9.0

Speed Dials configuration removed from CUCM during new CUPM Phone Change Order when Speed Dial Labels are not set.

An exception is thrown by the CUPM application, which expects a Speed Dial Label to be set under CUCM Speed Dials Configuration page for Phone device in question.  As a result, the existing Speed Dials configuration settings are removed under CUCM.

Conditions:
Phone Change Order submitted for Device where existing Speed Dials configuration in place under CUCM has no Speed Dial Labels set.
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