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Cisco Bug: CSCun23533 - Mobile Agent Alerting Tone enhancement

Last Modified

Feb 15, 2019

Products (1)

  • Cisco Unified Contact Center Enterprise

Known Affected Releases

7.5(8) 7.5(8)ES 7.5(9) 7.5ES 8.0(1) 8.0(1)A 8.0(2) 8.0(3) 8.0ES 8.5(1) 8.5(2) 8.5(3) 8.5(4) 8.5(5) 9.0(1) 9.0(1)A 9.0(1)ES 9.0(2) 9.0(2)ES 9.0(3) 9.0(3)ES 9.0(4) 9.0(4)ES

Description (partial)

Symptom:
IPCC nailed-up mobile agent does not receive audible indication of a call being delivered.

Conditions:
IPCC nailed-up mobile agent setup without using auto answer.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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  • Known Fixed Releases
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