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Cisco Bug: CSCun23340 - Randomly created guest users are not shown in firefox

Last Modified

Jun 14, 2016

Products (1)

  • Cisco Identity Services Engine

Known Affected Releases


Description (partial)

Steps to Reproduce

1) Login to sponsor portal using https://Positron_IP:(port no used for sponsor portal)/sponsorportal using the sponsor credentials which has permission to randomly create guest accounts
2) Click on Create random accounts button
3) Give the details for the fields in the random accounts page and click on submit button
4) Check if the random guest users are created and displayed in the page
5) If we do the above steps in The random guest users are not displayed in Firefox 26, 27.0 & Firefox 27.0.1


IE 11

1) Works fine in IE 11. Able to see the created guest users in IE 11 and attached the screenshot for the same
2) when clicked on Export, the details are properly exported to a .csv file
3) When clicked on Print, it does bring up another window with user details in a table format. Attached screenshot for the same.

Firefox 26, 27 & 27.0.1

1) The created guest users page is blank with export and print links and "View Guest Accounts" button. The newly created guest users are not displayed.
2) When clicked on export, the details are details are blak in .csv file.
3) When clicked on Print, it does bring up another window but with no information about the users in it. Attached the screenshot for the same.
4) Validated in firefox 26, still the newly created guest users are not shown
5) Cleared caches, cookies and history and tried again, still the issue exists

If used in firefox
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Bug Details Include

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  • Status
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