Guest

Preview Tool

Cisco Bug: CSCun23092 - DRS backup does not backup/restore xmpp certificates from OS Admin

Last Modified

Feb 03, 2017

Products (1)

  • Cisco Unified Communications Manager IM & Presence Service

Known Affected Releases

10.5(1) 8.6(5.2) 9.1(1.1)

Description (partial)

cup-xmpp & cup-xmpp-s2s certificates are not getting backed up by the Disaster Recovery Framework.  As a result on a node rebuild any signed certificates for cup-xmpp or cup-xmpp-s2s are not restored on the system.  After the restore of cup-xmpp and cup-xmpp-s2s the system defaults to a self-signed certificate (which is the default on rebuild of server)

Symptom:
After a DRS restore cup-xmpp & cup-xmpp-s2s certificates are seen as a self-signed certificate
After a node rebuild jabber clients start to report getting certificate pop-ups

Conditions:
IM/P node was rebuilt due to a failure and a DRS restore was performed 
XMPP Certificates were replaced and them a DRS restore was attempted to recover certs
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.