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Cisco Bug: CSCun22642 - PI reports Inventory Collection failure due to static routes

Last Modified

Dec 15, 2014

Products (1)

  • Cisco Prime Infrastructure

Known Affected Releases

2.0(0.0.294)

Description (partial)

Symptom:
Inventory Collection Status details: 
An unexpected error has occurred:
# Check the device is in supported device list in deployment guide.
# Check there is connectivity between the device and PI
# Check the device credentials provided are valid
# Finally if the problem still persists then contact Cisco System's technical assistance center

In inventory.log:

[2014-02-18 16:14:01,403] [ICE Service[ 1]Thread: 12] [ice] [ERROR] - com.cisco.xmp.inventory.ice.InventoryException: errorId=12,componentName=CRUD Error Create Object Failed
com.cisco.xmp.inventory.ice.InventoryException: errorId=12,componentName=CRUD Error Create Object Failed

Conditions:
PI 2.0 with device containing static routes with tracking objects
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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