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Cisco Bug: CSCun22297 - SCCP Phone shows no message in Call Preservation by SME being down.

Last Modified

Feb 22, 2018

Products (7)

  • Cisco Unified Communications Manager (CallManager)
  • Cisco Intercompany Media Engine
  • Cisco Unity Connection Version 9.1
  • Cisco Business Edition 5000 Version 9.1
  • Cisco Unified Communications Manager Version 9.1
  • Cisco Business Edition 6000 Version 9.1
  • Cisco Unified Communications Manager Session Management Edition

Known Affected Releases


Description (partial)

SCCP Phone does not show any messages to tell a user be in Call Preservation in the following intercluster call via SIP Trunk scenario.

-- Environment
CP-9951 --(SIP)-- CUCM#11(leaf1) --(Qsig/SIPTrunk)-- CUCM#01(sme) --(Qsig/SIPTrunk)-- CUCM#21(leaf2) --(SCCP)-- CP-6941

-- Steps
1. CP-9951 and CP-6941 is connected.
3. CUCM#01(sme) is down.
4. When SIP Session timer between CUCM#11(leaf1) and CUCM#01(sme) is expired, CP-9951 shows "In Peservation Mode".  (Expected behavior)
   But when SIP Session timer between CUCM#21(leaf2) and CUCM#01(sme) is expired, CP-6941 does not show any messages. (Unexpected behavior)
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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  • Related Community Discussions
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