Guest

Preview Tool

Cisco Bug: CSCun21623 - 3700e AP in planning mode not showing heatmap for 802.11n Data Rates

Last Modified

Aug 03, 2016

Products (1)

  • Cisco Prime Infrastructure

Known Affected Releases

1.4(0.45)

Description (partial)

Symptom:
3700e AP in planning mode not showing heatmap for 802.11n Data Rates

Conditions:
Prime Infrastructure 1.4 with Update 1 for 3700-series AP support.

When we go into Planning mode and add access points to the map, whenever we select 3700e access points with the proper antennas, heatmaps do not show proper coverage for any 802.11n rates.  It is currently only showing 802.11a/b/g heatmaps when filtered by 'Data Rates' under "HeatMap Type".

When adding 3700i(internal antennas) access points, heatmaps show correctly for 802.11n rates when filtered the same way.
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.