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Cisco Bug: CSCun21404 - WAP0009 & Main Menu Error on User Prov page and Login loop in converged

Last Modified

Apr 15, 2014

Products (2)

  • Cisco Prime Collaboration
  • Cisco Prime Collaboration 10.0

Known Affected Releases

10.0

Description (partial)

Symptom:
In Converged System, accessing the User provisioning page after the keeping the system idle for 15-25 minutes throws the WAP Error and /or Main menu error.

trying to login into assurance server , login page goes in loop & never logs in. this is seen when provisioning is in maintenance mode

Conditions:
for issue 1:- 

Keeping the system idle for long time in converged mode.

for issue 2:- 

when the provisioning server is put in maintenance mode
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  • Full Description (including symptoms, conditions and workarounds)
  • Status
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