Preview Tool

Cisco Bug: CSCun21404 - WAP0009 & Main Menu Error on User Prov page and Login loop in converged

Last Modified

Apr 15, 2014

Products (2)

  • Cisco Prime Collaboration
  • Cisco Prime Collaboration 10.0

Known Affected Releases


Description (partial)

In Converged System, accessing the User provisioning page after the keeping the system idle for 15-25 minutes throws the WAP Error and /or Main menu error.

trying to login into assurance server , login page goes in loop & never logs in. this is seen when provisioning is in maintenance mode

for issue 1:- 

Keeping the system idle for long time in converged mode.

for issue 2:- 

when the provisioning server is put in maintenance mode
Bug details contain sensitive information and therefore require a account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.