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Cisco Bug: CSCun21348 - EMDLP goes out of operation after upgrading to 8.0 or receiving badconfi

Last Modified

Feb 20, 2018

Products (1)

  • Cisco Email Security Appliance

Known Affected Releases

7.6.1-024 8.0.0-671 8.0.1-023 8.5.6-000

Description (partial)

Symptom:
Rules from RSA Enterprise Management (EM) Server are not getting applied intermittently, and DLP stops scanning outbound messages. Mail logs do not show any DLP verdicts.

Conditions:
If you are on Cisco AsyncOS 8.0.1 for Email or later and you are using DLP for scanning outbound message traffic and RSA Enterprise Management for rule updates.

If RSA EM pushes a bad or incomplete config, the ESA appliance's DLP scanning goes out of operation

Related Community Discussions

Upgrading RSA DLP Engine
By default Cisco do not permit for auto updates for RSA DLP engine.  I have tried through CLI to update but it does not complete the command, doesn't even start. What needs to be done as the dlp engine has never be upgraded, therefore no pre DLP config.
Latest activity: May 21, 2014
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