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Cisco Bug: CSCun19112 - ITL reset remotekey error in SFTP bad authentication type

Last Modified

Nov 27, 2020

Products (1)

  • Cisco Unified Communications Manager (CallManager)

Known Affected Releases


Description (partial)

When running "utils itl reset remotekey" after entering the password the following error is seen.

"Enter Sftp password :Error in sftp [Bad authentication type (allowed_types=['publickey', 'keyboard-interactive'])]" seen when issuing "utils itl reset remotekey".

Connecting to an SFTP server that the CUCM server has not connected to before.  Due to the CUCM server not having connected to the SFTP server previously the known_hosts is not populated with the RSA fingerprint of the remote server so the connection fails.

Related Community Discussions

Unified Communications Manager ITL Enhancements in 10.0(1)
Table of Contents            Purpose            Background            Symptoms            Solution - Bulk ITL Reset                 ITLRecovery using local recovery key                ITLRecovery using remote recovery key                  Verify current signer with "show itl"                Verify ITLRecovery key is being used            Enhancements to Decrease the Likelihood of Phones Losing Trust            Backup the ITL Recovery            Verification            Caveats     Purpose Cisco Unified ...
Latest activity: Jul 04, 2015
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