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Cisco Bug: CSCun18793 - bossServer is not able to communicate to BOA over SSL

Last Modified

Jun 22, 2020

Products (1)

  • Headend System Releases

Known Affected Releases

dncs-6.0.0.21p1

Description (partial)

Symptom:
bossServer is not able to communicate to BOA over SSL. This is the error in boss
02/13/2014 17:54:49.684|9839/7|DEBUG|bossServer:BoaCommInterface.C(207)|transOrigin :: sendingIP :: 47.31.0.36 receivingIP :: sa
50
SSL verify error or warning with certificate at depth 0: self signed certificate
certificate issuer /C=US/ST=CA/L=San Jose/O=Cisco/OU=Conductor/CN=ConductorApps
certificate subject /C=US/ST=CA/L=San Jose/O=Cisco/OU=Conductor/CN=ConductorApps
02/13/2014 17:54:49.731|9839/7|WARN|libsoap:SoapCaller.C(159)|Unable to connect to reply server at https://65.97.228.87:8443/BillingAdaptor/BossreqDocument

Conditions:
- Enable JBOSS SSL in the service node
- Enable SSL in EC
- Change the BOA URL field in the EC to point to https://<ip>:8443
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Bug Details Include

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