Cisco Bug: CSCun18638 - PrecisionHD USB camera does not work with the MacBook Pro Retina
Sep 30, 2014
- Cisco TelePresence PrecisionHD USB Cameras
Known Affected Releases
Symptom: When connecting the PrecisionHD camera running CC1.5.0 to a MacBook Pro Retina the top LED remains solid orange and /var/log/systemlog.log displays the following: Feb 17 08:59:33 dhcp-64-102-154-195 kernel: USBF: 844.730 The IOUSBFamily is having trouble enumerating a USB device that has been plugged in. It will keep retrying. (Port 2 of Hub at 0x1a100000) Feb 17 08:59:33 dhcp-64-102-154-195 kernel: USBF: 844.731 The IOUSBFamily was not able to enumerate a device. The above messages can also be seen by opening the Console app and looking at either "All Messages" or "system.log". Conditions: MacBook Pro Retina with the PrecisionHD USB camera.
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Bug Details Include
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