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Cisco Bug: CSCun17758 - ITL file truncated after phone upgrade.

Last Modified

Jul 20, 2015

Products (36)

  • Cisco Unified IP Phone 7900 Series
  • Cisco Unified IP Phone 7945G
  • Cisco Unified IP Phone 9951
  • Cisco Unified IP Phone Expansion Module 7914
  • Cisco Unified IP Phone 7971G-GE
  • Cisco Unified IP Phone 7962G
  • Cisco Unified Wireless IP Phone 7920
  • Cisco Unified IP Phone 6941
  • Cisco Unified IP Phone 6961
  • Cisco Unified IP Phone 6901
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Known Affected Releases


Description (partial)

Upgraded the firmware of 7941 phones to SCCP4.1.9-3-1SR2-1S and could see below error in console logs every time the phones get registered.
getTLInfoFromFile: TL signer's issuer name too big, may truncate."

Wants to know the impact of this error.

CUCM Version:
Old Firmware: SCCP41.9-1-1SR1S
New Firmware: SCCP41.9-3-1SR2-1S

Error in console logs every time phone gets registered with cucm

getTLInfoFromFile: TL signer's issuer name too big, may truncate."
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Bug Details Include

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