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Cisco Bug: CSCun16908 - CUCM Server3 information is missing in the phone WebPage

Last Modified

Nov 27, 2020

Products (1)

  • Cisco Unified IP Phones 9900 Series

Known Affected Releases


Description (partial)

If in the CCM Group, we mention the Pub, Sub1 & Sub2 CCM servers. The Phone does not show Sub2 as CUCM Server3 in the phone webpage.

The issue occurs with 9971/8961 phones running 9.4.1. If the customer downgrades to 9.3.2, the issue is no longer experienced.

9971/8961 phones running firmware 9.4.1
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