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Cisco Bug: CSCun16690 - CAD 9.x RASCAL database fails to create when password contains '='

Last Modified

Feb 04, 2017

Products (1)

  • Cisco Agent Desktop

Known Affected Releases

9.0(1) 9.0(2) 9.0(3)

Description (partial)

Symptom:
In CAD Postinstall, under the  Recording and Statistics Database configuration step, if the password configured for the CAD SQL instance database contains an equal sign (=), the Recording and Statistics database will not be created.

Conditions:
- CAD New install or Tech refresh upgrade
- Password configured for the CAD SQL instance database contains an equal sign (=)

**Note - So far we have seen this issue with the equal sign. However, it is possible that it might occur with any other special character.
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