Cisco Bug: CSCun16461 - Cannot self-provision with System Default Template using IVR
Jul 08, 2020
- Cisco Unified Communications Manager (CallManager)
Known Affected Releases
Symptom: When trying to self-provision a new device for a user using the IVR method, the system plays a message saying "This device could not be associated to your account. Please contact the system administrator to complete provisioning." Conditions: This issue occurs when the End User has"Use System Default" set for the user profile. This occurs even though the System Default user profile has the correct configuration.
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Bug Details Include
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