Guest

Preview Tool

Cisco Bug: CSCun15633 - [amp]GUI isn't responding for long time(proxy for FA is not reachable)

Last Modified

Nov 13, 2016

Products (1)

  • Cisco Content Security Management Appliance

Known Affected Releases

8.3.5-039

Description (partial)

Symptom:
[amp]GUI isn't responding to any requests / navigation through GUI is not possible for some period of time when user navigates to File Analysis Detail report via proxy that is not reachable. 
Until time out is received /error occurred user will not be able to navigate to any other pages in GUI , even if he uses different browser.

Conditions:
1. Login to the SMA.
2. Configure HTTPS proxy for FA reports to http://1.2.3.4:80
3. Submit and commit .
4. Navigate to the Web > File Analysis  Detail report.(report will show Loading continuously)
5. Try to navigate to other pages.
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.