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Cisco Bug: CSCun13382 - Self-provisioning application requires phone model with SBD

Last Modified

Jul 03, 2017

Products (1)

  • Cisco Unified Communications Manager (CallManager)

Known Affected Releases


Description (partial)

Phone models that do not support TVS/Security By Default cannot use the self-provisioning application on the phone.  The phones will show a blank services page.  This is due to the self-provisioning Idle URL only supporting HTTPS and phones need TVS functionality to authenticate the HTTPS certificates.

This defect is opened just to update the CUCM 10.0 Administration Guide Self-Provisioning guide that this is a known caveat.

Using CUCM 10.0 Self-Provisioning service with phones that did not contain TVS functionality such as 7960s, 7940s, IP Communicator, etc.
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