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Cisco Bug: CSCun12160 - No visual alert for pick up on 894x phones after complete conference

Last Modified

May 30, 2014

Products (6)

  • Cisco IP Phone 8800 Series
  • Cisco Unified IP Phone 9951
  • Cisco Unified IP Phone 8961
  • Cisco Unified IP Phone 8941
  • Cisco Unified IP Phone 8945
  • Cisco Unified IP Phone 9971

Known Affected Releases

9.4(1)

Description (partial)

Symptom:
No visual alert for pick up on 894x phones after complete conference has made

Conditions:
•	Phone A, Phone B and Phone C are any other IP Phones. Phone D is 894x.
•	Make the DN of Phone D (894x) and DN of IP Phone C in same pickup group
•	Make call from Phone A to Phone B and initiate conference from Phone B to Phone C.
•	Complete the conference at Phone B. Do not answer the conference call at Phone C.
•	Wait for Phone D to get the pickup notification as Phone B DN -> Conference ------> Which fails, Phone D doesn't get any visual pickup notification. It's getting only the audible notification
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
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