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Cisco Bug: CSCun11809 - Link-mode upgrade take too long time

Last Modified

Apr 10, 2014

Products (34)

  • Cisco IP Phone 8800 Series
  • Cisco Unified IP Phone Expansion Module 7914
  • Cisco Unified Wireless IP Phone 7920
  • Cisco Unified IP Phone 7971G-GE
  • Cisco Unified IP Phone 7962G
  • Cisco Unified IP Phone 9951
  • Cisco Unified IP Phone 7945G
  • Cisco Unified IP Phone 6941
  • Cisco Unified Wireless IP Phone 7925G
  • Cisco Unified IP Phone 7941G
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Known Affected Releases

9.3(2)

Description (partial)

Symptom:
Link-mode upgrade take too long time



phone 9-3-3-5

steps:
1. Currently Master phone takes about 6 minutes to upgrade Slave phone, which takes too long time.

Below are console logs for link-mode upgrade:

3906 INF 17:48:33.574532 Apr 11 00:48:33 mtlog: _daisychain_cmd.c 260:CMD: init upgrade
3917 INF 17:48:33.592211 Apr 11 00:48:33 mtlog: _daisychain_upgrader.c 522:UPG: master start download
3921 INF 17:48:33.777866 Apr 11 00:48:33 mtlog: _daisychain_upgrader.c 319:UPG send /tmp/sboot.upg
3942 INF 17:48:40.018104 Apr 11 00:48:40 mtlog: _daisychain_upgrader.c 338:UPG deleted /tmp/sboot.upg
3943 INF 17:48:40.614939 Apr 11 00:48:40 mtlog: _daisychain_upgrader.c 319:UPG send /tmp/kernel.upg
4493 INF 17:49:16.288297 Apr 11 00:49:16 mtlog: _daisychain_upgrader.c 338:UPG deleted /tmp/kernel.upg
4722 INF 17:49:24.381739 Apr 11 00:49:24 mtlog: _daisychain_upgrader.c 319:UPG send /tmp/rootfs.upg
8744 INF 17:54:25.630065 Apr 11 00:54:25 mtlog: _daisychain_upgrader.c 338:UPG deleted /tmp/rootfs.upg
8746 INF 17:54:25.647324 Apr 11 00:54:25 mtlog: _daisychain_upgrader.c 319:UPG send /tmp/ebr.upg
8751 INF 17:54:26.765637 Apr 11 00:54:26 mtlog: _daisychain_upgrader.c 826:UPG(M): EBR xfer complete, wait for slave to burn
8754 INF 17:54:26.855735 Apr 11 00:54:26 mtlog: _daisychain_upgrader.c 338:UPG deleted /tmp/ebr.upg
	_daisychain_upgrader.c 863:UPG(M): EBR burn complete, wait for slave to reboot
	_daisychain_upgrader.c 865:UPG(M): send=1, v=0, UpgApi=5, UpgApiOld=5
8756 INF 17:54:26.896224 Apr 11 00:54:26 mtlog: _daisychain_upgrader.c 1016:UPG(M): reboot message sent to slave
8757 INF 17:54:26.915998 Apr 11 00:54:26 mtlog: _daisychain_upgrader.c 1016:UPG(M): reboot message sent to slave

Conditions:
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