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Cisco Bug: CSCun10907 - Errors reported while opening a TAC case through PI - Smart Services...

Last Modified

Feb 25, 2014

Products (1)

  • Cisco Prime Infrastructure

Known Affected Releases


Description (partial)

Prime Infrastructure's TAC Case opening tool may not work as expected.

Wait dialog or unresponsive script error could happen during network latency or server slowness

When the tac case is created error message might come when the mail server configuration under admin> system settings is not configured at all or configured with invalid data
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