Preview Tool

Cisco Bug: CSCun09612 - CUCM is not able to connect the media due to MX timeout

Last Modified

May 23, 2018

Products (1)

  • Cisco Unified Communications Manager (CallManager)

Known Affected Releases


Description (partial)

Call gets disconnected after 12 sec of forwarding to Voicemail.
When customer call from Jabber to a DN forwarded to the voicemail, the call is dropped

This issue occurs when the video bandwidth is less than the audio bandwidth
Bug details contain sensitive information and therefore require a account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.