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Cisco Bug: CSCun09496 - 78xx no "Call transferred successfully" after on-hook transfer

Last Modified

Apr 01, 2014

Products (4)

  • Cisco IP Phone 7800 Series
  • Cisco IP Phone 7841
  • Cisco IP Phone 7821
  • Cisco IP Phone 7861

Known Affected Releases


Description (partial)

On 78xx (7821, 7841, 7861) phones, "Call transferred successfully" is not displayed after an on-hook transfer.

This occurs when the service parameter "Transfer on-hook enabled" is set to True, and on-hook is used instead of the two-step Transfer button method.

"Transfer on-hook enabled" service parameter set to True
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