Preview Tool

Cisco Bug: CSCun08633 - Series of issues with User/Phone Add submenu on Subscriber.

Last Modified

Nov 14, 2015

Products (1)

  • Cisco Unified Communications Manager (CallManager)

Known Affected Releases


Description (partial)

Page Layout Preference and Quick Phone user pages broken

1)Login to CCMAdmin from Subscriber.
2)Access the path User Management->User Phone/Add.->Page Layout Preference->Universal Device Template
3)In Universal Device Template.. any operation performed followed by save results in following error
Add Failed -Insert Privilege is required for this operation message is displayed.
4)Same error scenario can be seen on Universal Line Template as well.
5)Further in Quick User/Phone Add page,
populate the last name, user id and select default Feature Group Template and make an attempt to save the configuration by click on Save button.
UserID and Last Name fields data go missing/disappear and Feature Group Template field gets replaced by User Profile field.
6)Upon saving the config again..user gets created with User Profile details rather than Feature Group Template.
7)Further Users added via Quick User/Phone Add cannot be deleted and below mentioned message is displayed..
Delete failed. No DELETE permission for device
Bug details contain sensitive information and therefore require a account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.