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Cisco Bug: CSCun08140 - Broken - Cisco Unfied Reporting feature on 256

Last Modified

Feb 26, 2014

Products (1)

  • Cisco Unified Communications Manager (CallManager)

Known Affected Releases

10.5(0.98000.233) 10.5(0.98000.256)

Description (partial)

Symptom:
Cisco Unfied Reporting feature broken

Conditions:
Login to the CUCM(https://cucmip/ccmadin) & check the Navigation list -

 1)  Cisco Unified Reporting Tool is not listing on the Admin/Serviceability Navigation link

 2)  Type the URL "https://10.77.35.107/cucreports",Its showing up  HTTP Status 404 - /cucreports Error.

 3) Cisco Unified Reporting runs as an application on the Cisco Tomcat service -
        Checked the same in the CLI,Cisco Tomcat is up & even after restart the Tomcat service, Cisco Unified Reporting not coming up.

Note - i) Same is working on 233 build
         ii) This server is upgraded from 233 to 256 build
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