Cisco Bug: CSCun08137 - Incorrect wrapup time, EAPIM should handle CSTAClearCall by custom CTIOS
Dec 29, 2016
- Cisco Unified Contact Center Enterprise
Known Affected Releases
10.0(1) 10.5(1) 8.0(3) 9.0(1)
Symptom: Agent Stuck in Wrapup mode for more than the configured time. Conditions: Normal working conditions.
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Bug Details Include
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