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Cisco Bug: CSCun08119 - XML Error [4]: Parse Error while accessing customized directory service.

Last Modified

Sep 11, 2017

Products (11)

  • Cisco IP Phone 8800 Series
  • Cisco Unified IP Phone 9951
  • Cisco Unified SIP Phone 3905
  • Cisco Unified IP Phone 6961
  • Cisco Unified IP Phone 6941
  • Cisco Unified IP Phone 8961
  • Cisco Unified IP Phone 8945
  • Cisco Unified IP Phone 9971
  • Cisco Unified IP Phone 8941
  • Cisco Unified IP Phone 6945
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Known Affected Releases

9.4(1)

Description (partial)

Symptom:
While accessing  directory (Customized) on phone . User gets "XML Error [4]: Parse Error" . Only issue observed on firmware 9.4.1.3(SCCP).

Conditions:
Phone firmware should be 9.4.1.3
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
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