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Cisco Bug: CSCun07411 - J4W- No automatic switchover to new Deskphone

Last Modified

May 11, 2016

Products (1)

  • Cisco Jabber for Windows

Known Affected Releases

9.6(1)

Description (partial)

Symptom:
1. Log into Extension Mobility on the hard phone A 
2. Log into Cisco Jabber and gain control of the hard phone A where logged into EM 
3. Log out of EM on the hard phone A . (The icon in the lower right hand corner of Jabber should show a red X through it) 
4. Log back into EM on the hard phone B.

Behaviour 
==========
Jabber still shows Red X  (Both devices  phone A and B listed in the scroll down menu )and doesn't connect  automatically to Phone B for control

Conditions:
when logged into a new phone (after logging out of current phone ) using the EM while Jabber is running
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
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