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Cisco Bug: CSCun07154 - User Locale Version is not updated in the web GUI of 99xx Phones

Last Modified

Feb 10, 2017

Products (11)

  • Cisco Unified IP Phones 9900 Series
  • Cisco Unified IP Phone 9951
  • Cisco Unified SIP Phone 3905
  • Cisco Unified IP Phone 6961
  • Cisco Unified IP Phone 6941
  • Cisco Unified IP Phone 8961
  • Cisco Unified IP Phone 8941
  • Cisco Unified IP Phone 9971
  • Cisco Unified IP Phone 8945
  • Cisco Unified IP Phone 6945
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Known Affected Releases

9.4(1)

Description (partial)

Symptom:
Issue:
While checking for the device information via web (i.e., when opening the phone web GUI using http://phoneIP), it is found that the User Locale Version under Network Setup is displayed wrongly. 

Active user locale version is not displayed. Instead the initially installed locale version is displayed.

Conditions:
Repro Steps:
1)	Apply Japanese user and network locale to the phones and enable the web access in Phone Config Page of Call Manager.
2)	Open any web browser and type the IP address of the phone.
3)	The Device Information web page would be displayed by default.
4)	Select the Network Setup link at the left side of the web page, scroll down and check for the User Locale Version.
5)	Active locale version is not displayed.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
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