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Cisco Bug: CSCun05078 - Unlike other Devices SIP Trnk status Success 'Full Service' shown in Red

Last Modified

Jul 19, 2017

Products (1)

  • Cisco Unified Communications Manager (CallManager)

Known Affected Releases


Description (partial)

Unlike other Devices,SIP Trnk status Success 'Full Service' shown in Red

Goto Voice/Video -> Device ->Device Search -> SIP Trunk on RTMT & search the Sip devices by selecting "Registered/Any status radio button"

1)	Full Service(Registered)SIP trunk devices are texted in Red colour & No Service/Partial Service in Blue colour
2)	 This behavior is opposite to all device search in the RTMT tool
3)	Usually, Red colour used to indicate something wrong (ex - Alerts/Phones/Gateways etc)
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