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Cisco Bug: CSCun01892 - BulkAdmin Saving excel files:ModPhoneFeature replaces provider with MAC

Last Modified

May 16, 2017

Products (1)

  • Cisco Hosted Collaboration Solution (HCS)

Known Affected Releases


Description (partial)

Customer tried to export; get the "Excel Identity input file" by search "Device" -> "Device Name" and select "excel Identity input file" via ""Bulk Administration".

The csv files which has been exported was corrupted so MS Excel could not be opened and generates an error "File error:: data may have been lost"

A relative issue was marked as BZ21281 as well in VoSS and has been fixed in usm-8.1.2

Platform:       4.4.1+0.4.300
USM Version: VOSS 811-er3

When exporting the Phone Cascaded Delete identity file, have found that the
ProviderName data is in column A and should be in Column B.  And the MAC
addresses are appearing twice with different data in each column.
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