Guest

Preview Tool

Cisco Bug: CSCun01892 - BulkAdmin Saving excel files:ModPhoneFeature replaces provider with MAC

Last Modified

May 16, 2017

Products (1)

  • Cisco Hosted Collaboration Solution (HCS)

Known Affected Releases

8.1(1)

Description (partial)

Symptom:
Customer tried to export; get the "Excel Identity input file" by search "Device" -> "Device Name" and select "excel Identity input file" via ""Bulk Administration".

The csv files which has been exported was corrupted so MS Excel could not be opened and generates an error "File error:: data may have been lost"

Conditions:
A relative issue was marked as BZ21281 as well in VoSS and has been fixed in usm-8.1.2

Platform:       4.4.1+0.4.300
USM Version: VOSS 811-er3

Details:
When exporting the Phone Cascaded Delete identity file, have found that the
ProviderName data is in column A and should be in Column B.  And the MAC
addresses are appearing twice with different data in each column.
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.