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Cisco Bug: CSCun00957 - CFB entry goes missing along with Could not update a row in the table.

Last Modified

Jul 24, 2017

Products (1)

  • Cisco Unified Communications Manager (CallManager)

Known Affected Releases


Description (partial)

Imroper validation (Warning Message) Unmapped Exception Could not update a row in the table displayed while updating Cisco TelePresence Conductor CB

Description:  Could not update a row in the table.

1)Logon to CCMAdmin.
2)Access the path Media Resources->Conference Bridge and add Cisco TelePresence Conductor by name "CBridge".
3)Create a copy of the similar CB by name "CBridge1"..Add is successful.

Now rename the added copy of CB back to  "CBridge" and click on save.As soon as we click on save button .

The Conference Bridge Type entry disappears leaving the field blank and further 
"Unmapped Exception Could not update a row in the table" is displayed at the top of the Conference Bridge Configuration page foxing th admin. 

The behavior can be seen across Cisco 
->IOS Homogeneous Video Conference Bridge 
->Cisco TelePresence Conductor
->Cisco  TelePresence MCU
->Cisco Video Conference Bridge(IPVC-35xx)

Irrespective of number of attempts made to update the Conference Bridge Type with same name already present in database..following message should be displayed 

"Update failed. One of the required fields on the page has the same value as an entry that already exists in the database. Please check the corresponding Find List page to verify your entry does not exist"
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